1. Improved Customer Service

Customer service plays a critical role in ensuring the success of any business. Offering exceptional customer experience can be a game-changer that can give you a distinct competitive advantage.

Cloud solutions can be instrumental in achieving this objective as they enable your customers to stay in touch with your company. Most of the cloud-based companies are proactive in resolving customer support queries and also have SLAs for uptime to ensure the availability of the system whenever there is a need.

Further, they allow your customers to easily connect with the staff to resolve their queries or give feedback instantly. This kind of real-time communication can help you attract and engage customers with your business.

2. Cost-Efficiency

On-premise solutions are often quite expensive, with various costs adding up. These include necessary hardware and implementation costs along with costs related to continuous management and updation required from in-house personnel.

Moving to the cloud, on the contrary, gives organizations the benefits of eliminating the high cost of hardware and installation as it allows them to opt for a subscription-based model that suits their budget.

In addition to this, most cloud solutions provide enterprises with the ability to pay for exactly what they need instead of paying for unwanted or unused services.

3. Faster Implementation Cycles

Most organizations with on-premise software struggle with the higher lead time between the decision to implement the product and when the user starts using it.

But with cloud solutions, enterprises enjoy the advantage of a quick implementation cycle where products usually go live within weeks instead of months.

Further, cloud technology improves collaboration among teams as it allows your teams to easily access, edit, and share documents and data from anywhere at any time. This leads to enhanced productivity and efficiency and gives you real-time updates through cloud-based workflow and file-sharing apps.

4. Promotes Scalability

With time, every business experience changes in its organizational structure as they either expand, cut-down, or witness seasonal business changes.

Cloud solutions can seamlessly accommodate such changes and respond to them adequately. Once you move to the cloud, you don’t have to constantly change software whenever you scale up or down.

This promotes the scalability of the business and allows the company to grow as per its specific needs.

5. Upgrades & Maintenance

Dealing with downtimes for upgrades and costly maintenance is a common issue that organizations face with on-premise software. Further, the upgrades are often far and less in number with on-premise products, thus increasing the risk of the software becoming obsolete.

With the cloud, there is no such risk. The upgrades and maintenance in the case of the cloud are seamless and frequent. Customers using cloud-based software always enjoy the advantage of being on the latest version.

6. Better Security

Cloud services are known to store information on servers and hardware which aren’t controlled by the business. These offsite servers offer stringent security measures to prevent any form of data breach.

Therefore, the cloud is generally more safe and secure as compared to on-premises infrastructure. Moving to a cloud solution makes sure that none of your confidential data is vulnerable to hackers or those who aren’t authorized and saves it from common security threats.

7. Better Document Control

In any organization where employees produce and exchange large volumes of information within the production loop, there is an enhanced need for proper documentation. This generally creates a lot of conflicting files in multiple formats and titles.

But with the cloud, employees can send files to a central place where everyone can access them. Further, with your applications and infrastructure hosted on the cloud, you place yourself in an ecosystem where there is continuous innovation. Several technological advancements are being taken care of and implemented by your cloud partner.

8. Gives Multiple Options

Cloud computing offers businesses a host of applications under one of the below services:

• Software as a service (SaaS)
• Platform as a service (PaaS)
• Infrastructure as a service (IaaS)

Customers also have the option to create a private, public, or hybrid network access. 

Apart from such endless possibilities, cloud computing also offers enterprises the benefit of adapting to any kind of business change.

9. Environment-Friendly

The advantages of cloud solutions aren’t just limited to the business side. The technology also offers several environmental benefits.

Adopting cloud tech allows you to reduce your carbon footprint as you can easily scale up and down as per your specific business requirements. It gives you the benefit of only using the resources which you need and saving yourself from leaving oversized footprints.

10. Disaster Recovery

Regardless of the size, businesses often spend a huge chunk of their money on disaster recovery. Cloud computing can help organizations, especially small businesses, to save their time, resources, avoid high investment, and get benefited from third-party expertise.